Product questions
Send the exact product link and the specification you want confirmed, such as dimensions, steel, handle material, edge condition, sheath or scabbard.
Contact Rock Blades
Product, project and order support
Let’s get the details right.
Ask about a product, share a custom brief, request dealer pricing or get help with an existing order. A clear first message helps us give you a useful answer.
Product guidance
Custom project briefs
Dealer enquiries
Order support
Start in the right place
What can we help you with?
Choose the closest enquiry type and include the details below. We do not require card information, passwords or other sensitive financial information to answer a question.
Existing order support
Include your order number, the name or email used at checkout and a clear description of the update or problem. Add photographs when reporting damage or an incorrect item.
Custom and personalized projects
Share a product reference or original concept, preferred dimensions and materials, engraving, accessories, quantity, destination and required date.
Prepare a custom order brief →Wholesale and dealer enquiries
Include your business name, country, website or sales channel, product categories, estimated quantity, packaging needs and repeat-order expectations.
Review dealer order information →Direct contact
Email our team
For a written record of product specifications, quotation details or order support, use the contact form on this page or email:
rockblades701@gmail.comHelp us answer accurately
Include these details where relevant
- Exact product link, order number or reference image
- The question or requested change in one clear summary
- Required dimensions, materials, engraving and quantity
- Destination country and postal code for delivery questions
- Your preferred completion date for custom or bulk projects
- Photographs of the product and packaging for damage reports
Privacy and security: Never send passwords, complete card numbers, security codes or online-banking credentials. We only need the information required to identify your enquiry and respond.
What happens next
A simple response process
Response timing can vary with time zones and project complexity. Detailed requests may require product, material, production or shipping checks before a complete answer is available.
We identify the request
Your message is matched to product support, order help, customization or wholesale review.
We check the details
Relevant product information, availability, destination or project requirements are reviewed.
We reply in writing
You receive the available answer, required next information or a written quotation path.
Before sending
Useful contact answers
Can you confirm whether a product can ship to my country?
Send the product link, country and postal code. Availability depends on the product, carrier service and destination requirements. Buyers remain responsible for checking applicable age, ownership, import, transport and carry rules.
Can I request a quotation for one custom piece?
Yes, subject to design feasibility, available materials and destination restrictions. Send the intended design, dimensions, materials, accessories and delivery country.
What should a dealer include in the first message?
Provide the business name, country, website or selling channel, categories, quantity per design, customization, packaging requirements and estimated repeat volume.
Where can I find care and shipping guidance?
Read our Knife Care & Safety Guide, International Shipping Guide and full FAQs.
Ready to contact us?
Send a clear brief and we’ll review it carefully
Use the Shopify contact form on this page or email the project details directly. Keep a copy of your message for your records.