Tracked international delivery where available
Rock Blades ships eligible products to the United States, Canada, Europe and other supported destinations using tracked services where available. Carrier selection depends on the destination, parcel size, product type and current service availability.
Processing time
Processing varies by product. Ready items and made-to-order products do not have the same schedule. Any estimate shown on a product page or confirmed in a custom quotation is an estimate rather than a guaranteed delivery date. Bulk and fully customized orders receive a separate production schedule.
Tracking
Tracking details are provided after dispatch when the selected service supports tracking. It can take time for the first carrier scan to appear. Buyers should monitor tracking and respond promptly to carrier or customs requests.
Customs, taxes and import restrictions
International shipments can be inspected by customs. Import duties, taxes, brokerage fees and other destination charges are normally the buyer's responsibility unless checkout clearly states otherwise. Buyers must check local age, ownership, import, transport and carry laws before ordering.
We may decline or cancel a shipment when a product, destination, carrier or payment provider is restricted. German customers should note that German rules distinguish ownership, import and public carry; certain knives and blades can be restricted even when another type is permitted.
Address accuracy and delivery problems
Provide a complete delivery address, working telephone number and correct postal code. Contact us promptly if tracking shows an exception, damage or a delivery problem. Do not discard packaging if you need to report transit damage.
For country-specific availability, email rockblades701@gmail.com or WhatsApp +971 52 335 8424 before ordering.